Oversea shippings

Orders

Payment currency / exchange rate

  • Payment currency is in JPY (Japanese Yen).
  • Exchange rates vary depending on daily fluctuations and card companies. (Please check with your card company for details.)

Tariffs

  • We will pay for the custom tax for orders over ¥35,001JPY (sales tax excluded).

Duty free

  • Not supported.

"Yamashiro points" cannot be used when orders are placed from outside of Japan.

Shipping

  • DHL only.

Shipping cost

Purchases less than ¥17,500JPY
(excluding sales tax)
common rate of ¥3,300JPY
(excluding sales tax) worldwide.
Purchases more than ¥17,501JPY
(excluding sales tax)
Free shipping

Estimated delivery time

North America, Latin America, Hong Kong, Korea, China, Thailand about 2-3 days
Australia, England, France, Germany about 3-4 days
Africa about 5-6 days
Middle East about 10 days

Tracking method

  • After shipping the product, we will send you a shipping notification email with a tracking number of the package.

Please enter shipping information all in alphanumeric characters.

Shipping

* Orders of ¥17,500JPY or less (excluding sales tax) will be charged a common rate of ¥3,300JPY (sales tax included) worldwide.

Payment

  • PayPal payment only.
  • PayPal is a payment method that can be used in more than 200 countries and regions around the world and supports more than 100 currencies. Once set, you can pay from your credit / debit card or bank account simply by entering your ID and password.
  • Orders made by 16:00 will be shipped the same day. Orders placed after 16:00 will be shipped the next business day or later.
  • If you need a receipt, please let us know in the remarks column when ordering. We cannot accept requests for receipts or separate deliveries after the product has been shipped.

To use PayPal payment, you need to create an account (free of charge).

credit card logos

Payment flow

If you have a PayPal account

2.Log in to your PayPal account

3.Check the contents and press the Agree and continue button Returns to the confirmation page on Yamashiro WEB shop

4.After a final confirmation, press the Confirm the order button to complete the order and payment

If you don’t have a PayPal account yet

2.Press the Create an account button

3.Enter the required information, check the contents and press the Agree and continue button Returns to the confirmation page on Yamashiro WEB shop

4.After a final confirmation, press the Confirm the order button to complete the order and payment